Privacy Policy

1. Who is responsible

Bresanto Vale operates this store at bresantovale.com. Our contact address is 1575 Shiloh Road, Suite H, Billings, MT 59102. You can contact us about privacy using the contact form or care@bresantovale.com. This policy covers the store and our related order and support communications. It does not replace the separate privacy notices of an independent payment provider you choose to use.

2. Information you provide

An order review request collects your first and last name, email address, phone number, shipping address, selected items, quantities, and any note you choose to add. An inquiry collects your name, email address, phone number, inquiry topic, and message. Please do not put payment card numbers, government identifiers, medical information, or other unnecessary sensitive information into a message.

If you complete an approved payment, our payment provider processes the payment information needed for that transaction. The order form on this store does not collect card numbers or authorize a card. Depending on the payment integration, we may receive a payment reference, payment status, limited payment-method details, and the amount paid. We do not need your complete card number to provide order support.

3. Information from using the store

Our hosting and security systems may process IP addresses, request times, browser and device information, and technical error information to deliver and protect the site. Order and contact endpoints use a short-lived, hashed network identifier for rate limiting. Necessary browser storage remembers your bag and saved objects. The cookie and preference controls are described in our Cookie Policy. Optional analytics are not included in the default store configuration.

4. How we use information

We use information to respond to questions, review orders, confirm availability and delivery, issue payment requests after approval, arrange fulfillment, process returns, maintain transaction records, and protect against misuse. We may also use information to meet legal obligations or resolve a dispute. An order or support message does not automatically sign you up for marketing. We do not claim a medical or wellness profile from the objects you choose.

5. Service providers and other disclosures

Information necessary to operate the store may be shared with our website host, commerce platform, payment provider, delivery providers, and professional advisers. We use WordPress, with WooCommerce where enabled, for store administration. Providers receive information appropriate to their role. We may disclose information when required by a valid legal process, to protect rights and security, or as part of a business transfer subject to appropriate confidentiality and applicable law.

6. Sale, sharing, and advertising

The default store does not include advertising pixels, cross-site advertising trackers, or a customer-data sale function. We do not use your order information to sell advertising audiences. If our practices change in a way that creates a sale or sharing of information under an applicable privacy law, we will update the relevant disclosures and provide required choices before implementing that practice. Essential operational disclosures to a service provider are described separately above.

7. Retention and security

Our standard retention approach is to keep transaction records for up to seven years after an order closes, unless a different period is reasonably needed for a legal obligation or an active dispute. General inquiries are normally retained for up to two years after resolution. Necessary security records are kept for a shorter operational period where possible. We use access controls and reasonable safeguards, but no internet transmission or storage system can be guaranteed completely secure. A bag or saved-object list remains on your device until you clear it or your browser removes it.

8. Your requests and choices

You may ask to access, correct, or delete information, obtain a copy, or exercise another privacy right available where you live. Use our contact form with the topic Privacy request, or write to our contact email. Describe the request without sending identity documents unless we specifically explain a necessary verification step. We may verify identity, decline an unsupported request, or retain records we are permitted or required to keep. Where applicable, we will explain a denial and available appeal route. We do not penalize a customer for exercising a legally protected privacy right.

9. Children and international access

The store is directed to adult purchasers and is not designed for children under 13. We do not knowingly collect personal information from children under 13. Contact us if you believe a child has submitted information. Our initial order flow is intended for U.S. delivery. If you access it from another country, your information may be processed in the United States and other locations used by the service providers involved in your request.

10. Updates

We may revise this policy when our operations or legal requirements change. The date above identifies the current published version. Material changes will be communicated as required by law. The privacy practices actually in use, rather than a banner label alone, determine how information is handled.